Claim expenses for your clinical trial
Use nmible (nim-bul) to quickly and securely request refunds for your expenses as soon as they are incurred.
Claim expenses for your clinical trial
Participating in a clinical trial can mean you incur costs, e.g. travel, food. Naturally, you want to be refunded as quickly as possible. Traditional refund methods may require you to wait until your next hospital visit and to keep hold of all your paper receipts. The hospital staff then process the refund request which can take some time. There is another way…
You can also get paid for car travel costs and other types of expenses.
You can also let your carer claim on your behalf and they can open their own nmible acccount and claim back their expenses too.
Or if you don’t have or want to use a bank account, you can choose different ways to get paid.
Yes you can. nmible expense reimbursement is also available via a dedicated email address. Expense claims can be emailed to us, and processed in the same was as via the mobile App. We would need to capture your email address for this service, but this is encrypted and stored securely in our database, it will not be shared with anyone, and would only be use to support expense claim processing.
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Yes, for most trials participants will have the option to enable push notifications that will notify them when their claim has been approved or rejected. Participants will also be notified when they have been sent a stipend payment to accept.
Additionally, the payments tab of the app will always show the current status of your claims and/or payments.
If the clinical trial only involves expense reimbursement, tax is typically not applicable.
If stipends or inconvenience payments are part of the clinical trial, some countries will require nmible to keep track of the payments we make to you to meet tax reporting requirements. However, nmible are not tax experts and cannot advise you on matters related to tax. Should you have have any concerns about the tax implications of receiving stipend or inconvenience payments, you should contact an appropriate professional.
Android 5.0 (API level 21) mobile operating system – 2014
iOS 12 – 2018; compatible with the following iOS products:
You do not have to use nmible, and you will not be treated any differently if you decide not to use nmible. You will still be refunded for your expenses, but it may take longer to get your refund.
If you would rather use a different method for receiving your clinical trial related expenses, a member of the hospital clinical trial team will be able to discuss other options with you.
If your trial includes expense reimbursement, nmible will typically only request your clinical trial ID number and date of birth. These 2 bits of information allow us to identify you in the system and make sure you are associated to the correct clinical trial in our App. This information is not shared with anyone else and is encrypted and stored in a secure database.
If you are receiving stipend or inconvenience payments as part of the clinical trial, we may need to ask for additional info to meet tax reporting requirements in certain countries (i.e. USA).
Absolutely. We take security very seriously, and that’s why we have put in extra measures to protect both the system itself and your data.
At nmible we utilise best practices to ensure compliance with regulatory and the highest data standard requirements. These include GDPR, CDISC, 21 CFR Part 11 and Annex 11.
nmible ensures two layers of firewalls at all times in order to block all intruders. nmible hosts its infrastructure within secure private networks via public cloud providers, the servers we use are AICPA - SOC 2 - TYPE II certified. All data inputted into our system is through an encrypted SSL connection and data, such as passwords, are stored as hashed strings. We encrypt the passwords with the Argon2 algorithm, which is, in fact, one of the latest prize-winning encryption methodologies. We encrypt our database and our server’s hard disks with SHA-256 encryption and our data is backed up twice a day so as to ensure that data is always safe and can be restored in the event of an emergency.
Our applications are always accessed via encrypted connections, making each data transaction secure. We regularly perform scans and audits on our applications to identify any potential vulnerabilities.